Short answers to what we often hear.

From Harmelen we work across the Benelux: the Netherlands, Belgium and Luxembourg.

With a no-obligation meeting at your location of about an hour. We look at the room and how it is used, and then you receive a clear quote.

There is no fixed price: it depends on the size of the room, the equipment, the cabling and whether you want management. After an on-site meeting you receive a quote per room. Each solution page lists the factors that drive the cost.

Both turn a meeting room into a fixed video room that starts with one tap. Teams Rooms suits organisations on Microsoft 365 and Teams, Zoom Rooms those that meet on Zoom. Teams Rooms can join Zoom and Webex meetings as a guest. We advise the platform your organisation uses every day.

Yes, with a clear purpose and when visitors and staff know in advance, for example through signs. The Dutch Data Protection Authority advises keeping footage for 4 weeks at most, and a works council must agree in advance. We set up cameras to film only what is needed.

A small meeting room is often done within a day. Larger projects we plan together, around your renovation or opening date. Equipment lead times vary by brand; you get the schedule with the quote.

Our own permanent installation team. We do not work with changing subcontractors or temp workers. Our installers hold a personal VCA safety certificate.

We are independent and choose what suits the room, not what a supplier pushes. Each solution lists the brands we work with. CCTV and lighting we supply brand-independently.

Our installation work comes with a 12-month warranty after handover. Products carry the manufacturer’s warranty.

Yes. We start with an inventory of what is there, including systems we did not install, and then advise which management package fits.

That depends on the number of systems and the package you choose: Bronze, Silver, Gold or Platinum. The price follows from the inventory.

That is set in your management package: from 8 hours on Bronze to 1 hour on Platinum, with agreed times for an engineer on site. Platinum includes a 24/7 emergency line.

Our office hours are Monday to Friday, 08:00 to 17:00. Work outside those hours is by exception and appointment only, at a surcharge.

Yes, audio, video and lighting for events and temporary use. We have a separate rental site for that, with its own rental terms.

Business assignments fall under our general terms and conditions, rentals under our rental terms (both in Dutch). Management is set out in a separate service level agreement (SLA).